Frequently Asked Questions
Find answers to common questions about our footwear and services
How do I determine my correct boot size?
We recommend using our online size guide and measuring your foot from heel to toe. If you are between sizes, we suggest ordering a half size up for the best fit with thick socks.
Are Rocky Boots waterproof?
Many of our models feature specialized waterproof membranes. Please check the specific product description for the 'Waterproof' icon to ensure your selection meets your needs.
How should I care for my leather boots?
To extend the life of your boots, clean them with a damp cloth, allow them to air dry away from direct heat, and regularly apply a high-quality leather conditioner.
Do you offer a warranty on your footwear?
Yes, we offer a 1-year limited warranty against manufacturing defects. This does not cover normal wear and tear or improper maintenance.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Do you offer steel toe or composite toe options?
Yes, we carry a wide range of safety-toe boots that meet or exceed ASTM standards for impact and compression resistance.